Common Questions

Before sending us an email with your question, please check below for answers to commonly asked questions. If your question isn't covered here, please send us an email using the form below. Allow 3 to 4 business days to have your email answered.

Changes or cancellations of orders:
Please call us at 1-317-908-1396 to let us know of your change or cancellation. Cancellations will not be honored if sent only via email.

I can't check out, or items don't stay in cart:
If you are experiencing problems with the shopping cart or checkout process, please be sure that cookies are enabled in your browser. Cookies store only your basket contents and do not save any personal information.

When will I receive my Lampshades?
Most orders are shipped within 48 hours and received by the customer within 4-7 days. However, if you need expedited shipping or simply want to confirm delivery time, please call our toll free number 317-908-1396 and we will do everything we can to accommodate your request.

~ David Brown